General Policies

General Hotel Policies

Room rates per night are in national currency MXN, rates plus 19% tax. (16% VAT) (3%ISH) Lodging tax). ·All our guests must be registered at the reception area, check-in time is at 3:00 pm in the afternoon and check-out time is at 12 noon. All reservations must be covered by a credit card. credit and is subject to the modification and cancellation policies of each season. You must be of legal age to register at the Hotel. Access to the rooms is not allowed to visitors who are not registered at reception. In the event that there is an extra person in the room, the value of the occupancy will be charged to the client's account. Children over 12 years of age count as an extra person. . If the client wishes to extend their stay, they must inform the reception or reservations area 24 hours in advance. It is recommended that the guest if they have valuable objects (jewelry, money, passports, tickets, etc.) use the safe deposit box. your room.Kali Doña Tere Boutique Hotel is NOT responsible for personal losses in the rooms, parking and common areas. Smoking is strictly prohibited inside the rooms, only in the area indicated in the establishment. Otherwise, you will be charged a penalty for the damage established on your reservation sheet. Loud sounds or loud parties are not allowed inside the rooms. Pets are not allowed on the property. Any damage done by the guest to the establishment will be charged directly to the guest.